Frequently Asked Questions

CE Mark

How can I check the correct standards are applied?

a. Ask the manufacturer for proof of compliance to regs (WRAS or alternative)
b. Look for the CE mark

How can I check that my product meets Construction Product Regulations?

a. Look for the CE mark
b. Ask the manufacturer for DoP

What is the Construction Product Regulation?

The Construction Products Regulation (CPR) lays down harmonised rules for the marketing of construction products in the EU. The Regulation provides a common technical language to assess the performance of construction products.

What is a CE mark?

The CE marking indicates that a product is in accordance with the requirements of the CPR.


What standards should my product meet?

Who is responsible for CE marking?

CE mark can only be applied if it meets the technical requirements from the harmonised standard.

a. Manufacturers – responsible for own products
b. Merchants/Retailers – responsible for own label/brand

What is the process for CE marking? Refer to document

Is CE mark a legal requirement?

“Construction Products Regulation305/2011 EC” (CPR) brought a new legal framework mandating CE marking for compliant products and the supply of Declaration of Performance (DoP) documents when placing compliant products on the market.


Who should I inform if I have concerns about my product?

a. First instance talk to the retailer or manufacturer
b. Trading Standards
c. Local Water Company

What does a CE mark tell me?

The affixing of the CE marking to a product means that the manufacturer is assuring that the performance of the sold product is the same as what was declared and indeed that it is fit for purpose.

The CE marking indicates that a product is in accordance with the requirements of the CPR;

With the CE marking of a product, the responsible person declares, that:

– the corresponding conformity assessment procedures were carried out and
– the product is subject to all applicable Community regulations

What does the other information mean on the CE label?

This is as defined in the standard refer to the standard.

What does the Declaration of Performance tell me?

It demonstrates proof of conformance, it tells me the Essential Characteristics that the product has to meet and the performance as required in the Harmonized technical specification.

Why is this conformance so important

a. It’s the Law
b. Consumer protection
c. Safety

What is a primary Authority

A means for a business to obtain advice and guidance on their legal obligations and are recognised in statute. They will be overseen by the Office for Product Safety and Standards as part of BEIS.

Available to businesses to assist in correcting issues discovered in the market place.


What is meant by Regulation 4 compliance?

Regulation 4 as per the Water Supply (Water Fittings) Regulations 1999 and Scottish Water Byelaws impose general requirements in relation to water fittings. Water Fittings must not be installed, connected, arranged or used in such a manner that they are likely to cause waste, misuse, undue consumption or contamination, or erroneous measurement of the water supplied. They must be of an appropriate quality and standard and suitable for the circumstances that they are used; and they must be installed, connected or disconnected in a workman like manner.

What is covered by the Water Fittings Regulations?

The Water Supply (Water Fittings) Regulations 1999 and the Water Byelaws 2000 (Scotland) make provision for preventing contamination, waste, misuse, undue consumption, and erroneous measurement of water supplied by a water undertaker.

CE & Reg4

Who should I inform if I have concerns about my product?

a. First instance talk to the retailer or manufacturer
b. Trading Standards
c. Local Water Company

Can I get the non-compliant product replaced with a compliant product?

a. Consumer protection law states that a faulty product can be returned to the retailer.

Who are WRAS?

WRAS is a subscription-based organisation funded by UK water suppliers focusing on compliance with the Water Supply (Water Fittings) Regulations and corresponding Byelaws in Scotland. WRAS facilitates water supply industry guidance and contributes to the development of codes of practice and standards.

WRAS provides approval schemes and raises awareness and understanding of these regulations/byelaws, enabling organisations and individuals to demonstrate compliance with them.

WRAS also represents the UK water suppliers as one voice on the Water Fittings Regulations/Byelaws.


What is NSF Reg 4 scheme?

NSF REG4 certification offers an alternative route to market by ensuring your product complies with the required UK water regulations. NSF offers a more conventional audit-based scheme to verify compliance.

The NSF REG4 certification ensures that manufacturers comply with the Water Supply (Water Fittings) Regulations 1999, the Water Supply (Water Fittings) (Scotland) Byelaws 2014 and the Water Supply (Water Fittings) Regulations (Northern Ireland) 2009.

NSF REG4 certifies mechanical products in contact with drinking water, such as valves, backflow prevention devices, taps, mixers, shower heads, pipes and fittings, tanks, cisterns, water meters and many others.

NSF REG4 also certifies non-metallic products such as rubbers, coatings, cements, resins and sealants.

Who are In Compliance

We are a German-based company specialising in international product approvals for sanitary fittings and components.

The consistent development of brand new technologies and products, paired with the ever-moving landscape of regulatory requirements, there has never been a better time to work with In Compliance. With views on quality reassurance, design, serviceability and environmental friendliness at the forefront of product development, it is important to incorporate a well-founded technical knowledge of international regulations and standards when designing and certifying a product.

With a team of specialists focused solely on making your product comply and ‘stand out’ in the market, investing in professional assistance will help you to avoid any potential delays to market or high follow-up costs. We have also widened our team to have UK based specialists to ensure that we ourselves continue to be a truly international company.

We will work with you from design conception, right through to final approval to ensure that you minimise any potential risks in gaining certification. Our dedicated technical design consultants and project managers, paired with our dynamic network of testing facilities, makes In Compliance the professional team you need.

Our global network of accredited testing facilities allows us to plan strategically and make the approval process as efficient for you as possible. Quite simply, we handle the entire certification process for your products both nationally and internationally.

Compliance, It’s what we do.

What is KIWA approval?

The Kiwa UK approval scheme is a widely recognised voluntary scheme for manufacturers to demonstrate compliance with the UK Water Supply (Water Fittings) Regulations 1999. As a ‘type test’ approval scheme, samples are tested, and approvals are issued at 5 year intervals.

To satisfy Hygienic requirements, materials must comply with National requirements to ensure that the water quality is not affected. The mechanical tests are based on either appropriate British/European Standards, or tests referred to within the UK Regulators Specifications, performed through the Kiwa ISO17025 accredited test laboratories.

Who are the BMA?

An independent forum for bathroom manufacturers trading in the UK to properly discuss and debate matters of mutual interest. BMA acts as an information highway between Industry, Government and the consumer on all issues that affect the bathroom business.


Who is my regulator?

a. For consumer protection and product safety – Trading Standards and HSE in certain cases.
b. Once a water fitting is installed it falls under Water Fitting Regulations which are regulated by Water Undertakers


What does fit for purpose mean?

“Fit for purpose -The goods should be fit for the purpose they are supplied for, as well as any specific purpose you made known to the retailer before you agreed to buy the goods.”

Why does my product need to be compliant?

How do I trace who has made my product?

a. Review the product spec, markings for a name of manufacturer this may be a brand name, or look for a code or standard. Keep receipts and retain for your future records.
Speak to your supplier/retailer.
b. The owner of the brand on the box, this includes retailers own branded products.
c. Manufacturer – CE, Test Data, Standards
d. Importer Distributor – CE, Test Data, Standards, Reg 4 Certs
e. Installer – CE, Reg 4 Certs
f. Consumer – CE Reg 4 Certs

Why is this conformance so important?

a. It’s the Law
b. Consumer protection
c. Safety